Terms and Conditions

1. Service operator

The Oratio website and brand are operated by Lukas Toys SRL, a company registered in Romania. The website provides presentation, information, and support; it does not sell physical or digital products directly.

2. Website use

You may use the website for personal and lawful purposes. You must not compromise its security, send abusive automated requests, copy protected material without permission, or use content in a way that infringes another person's rights.

3. Intellectual property

The Oratio name, Paco, artwork, copy, games, and other original elements are protected by intellectual-property law and belong to Lukas Toys SRL or its licensors. Simply accessing the website does not transfer any rights.

4. Apps and digital purchases

Oratio Blocks is distributed through Google Play. Digital products inside apps are ordered, paid for, and processed through Google Play's system. We do not sell these items on the website and do not receive your full payment-card details.

Google Play terms, the information shown at checkout, and mandatory legal rights apply. Virtual currency or items may only be used in the app for which they were purchased and have no monetary value outside it.

5. Withdrawal and refunds

For digital content made available immediately, the ordinary withdrawal right may end after you consent to immediate supply and acknowledge the loss of that right during the Google Play purchase flow.

We therefore do not offer a general commercial return right for digital products already supplied. This does not remove refunds available under Google Play rules or statutory remedies where content is faulty, unavailable, not supplied, or not as described. Requests start through Google Play; after 48 hours you may also contact the developer for support.

6. Digital-content conformity

Mandatory guarantees and remedies under Romanian Emergency Ordinance no. 141/2021 and EU law apply to digital products. If content is not supplied or is non-conforming, contact us and retain your Google Play order ID.

7. Availability and liability

We take reasonable steps to keep information accurate and services available, but updates, interruptions, or errors may occur. We do not exclude or limit liability that cannot lawfully be excluded. Third-party links are governed by those services' rules.

8. Governing law and disputes

These terms are governed by Romanian law without limiting mandatory protection under the law of a consumer's country of residence. Please first seek a direct solution through Contact. Consumers may also use the Romanian consumer authority's alternative dispute-resolution procedure or the competent courts.

9. Changes

We may update these terms to reflect service or legal changes. The version in force is the one published here at the time of use, without affecting rights already acquired.